ReStore Associate

Full-time position with a 40-hours per week schedule.
Work hours will include: Monday – Friday, 8:30 a.m. – 7:00 p.m. and Saturday 8:30 a.m. – 5:00 p.m.
PHYSICAL DEMANDS

REPORTS TO - ReStore Manager

POSITION PURPOSE - This position will ‘wear many hats’ for the purpose of building an extraordinary donor, volunteer and shopper experience in the Loudoun Habitat ReStore. Responsibilities will include:  handling customer sales transaction, pricing store merchandise, managing merchandise displays, working with volunteers, driving the ReStore donation truck, handling donation pick-ups, loading and unloading donations from ReStore trucks and donors’ vehicles.

PRIMARY DUTIES AND RESPONSIBILITIES

  • ­­  Serve as an ambassador for the ReStore when interacting with donors, shoppers and volunteers.

  • ­  Ensure cleanliness of store by assisting with activities related to providing a clean and safe workplace and shopper experience.

  • ­  Handle all aspects of receiving donations at the store including donation screening and donor communications.

  • ­  Follow strict guidelines to manage a safe work/shop space in the warehouse, sales floor, donation area and dumpster.

  • ­  Provide outstanding customer service to shoppers, donors, and volunteers

  • ­  Assist with daily loading and unloading of customers’ store purchases.

  • ­  As a team, manage a smooth and organized donation process that includes cleaning, pricing and stocking of merchandise in a timely matter to minize merchandise time in the warehouse and to maintain a safe
    warehouse space.

  • ­  Under the direction of the Store Manager and Volunteer Coordinator, support volunteers by providing needed training and supervision on day-to-day transaction.

  • Other duties as assigned.

REQUIREMENTS

  • Understand and appreciate the mission of LHFH and how the ReStore supports this mission. 

  • Strong problem-solving skills

  • Demonstrated ability to work in a fast-paced team environment multi-task and work independently

  • Strong communication skills that allow for a calm and professional demeanor when dealing with many types of individuals in varying situations.

  • Required to lift up to 50 pounds on a regular basis and experience frequent bending, squatting, lifting and repetitive motion.  This position will occasionally be exposed to extremes in weather (e.g., heat, cold, wind, rain, etc.).

EXPERIENCE - A minimum of 2-years of related experience preferred.  References will be required.

CERTIFICATES, LICENSES AND REGISTRATIONS - Must have a valid drivers’ license with good driving record.

COMPENSATION - Competitive pay with benefits package that includes health insurance, 401K, paid holidays and paid vacation.

TO APPLY:  Send cover letter and resume to Store Manager, Kristen Wolfe at kwolfe@loudounhabitat.org.  No phone calls please.